Complaints

If after the purchase it is found that the received goods are damaged or there is another inconsistency with the concluded agreement, and you purchased the goods as a consumer, you have the right to file a complaint under the Act of 27 July 2002 on "Specific conditions of consumer sale and amendments to the Code Civil ". This fact should be submitted via the contact form available on our website. Goods should be returned to the address maybe4baby, ul. Żabińskiego 39/11, 44-100 Gliwice. We do not accept any shipments sent COD.   The costs associated with returning the faulty goods are returned immediately upon receipt and consideration of the complaint. All complaints are dealt with within 7 working days  from receiving the goods. The faulty goods will be replaced with the new full value ones, and if it is impossible (in the example, when they ran out of the stock), the shop  will pay buyer the equivalent of the price of goods or offers them a choice of other goods available in the store.
 
RETURNS

According to the Act of 2 March 2000 on the "Protection of consumer rights and liability for damage caused by dangerous products", you have the right to return the goods within 10 days from the date of its receipt without giving a reason for the return if you do the purchase as a consumer, by sending before the information via the contact form available on our website. Goods should be returned to the address maybe4baby, ul. Żabińskiego 39/11, 44-100 Gliwice  together with a written statement of withdrawal from the contract. The return is possible only if the goods have no signs of use, are complete and have not been damaged in any way. In case of the withdrawal from the contract, the Customer receives the price paid for purchasing of the goods within 7 working days from the return by a bank transfer to the account specified by the customer.
 
In the case of an improper size being selected by the Customer and the desire to exchange goods for a different size, this should be reported via the contact form available on our website. The mentioned goods should be returned to the address maybe4baby, ul. Żabińskiego 39/11, 44-100 Gliwice. The total costs of replacing goods are paid by the Customer. The re-shipment will be effected upon payment by the customer shipping costs to the account of the Seller. Considering the fact of inserting the sizing of the product on its page, we are not responsible for the wrong size chosen by the customer.